How can we help? 👋

Adding and Deleting Parents as a Teacher User

How to add parents if you’re a teacher

This article is for Early Years Providers using Arc Pathway, please head to our parents page for information on how to use Arc Pathway as a parent.

Video Walkthrough - Adding Parents

Adding Parents

  1. Go to the 'my children' section of the admin or teacher dashboard and click on the profile of the child you want to assign parents to.
    1. Notion image
  1. Click on the 'parents and carers' button.
    1. Notion image
  1. Click ‘add parent/carer’
    1. Notion image
  1. Enter the parent email in the 'email' field and then click begin.
    1. Notion image
  1. You can then add the parents details. A username is required, we recommend using a format of First Name followed by Last Name and followed by the Child's name. For example, if a parent was named John Smith and their child was named Graham Smith the username could be JohnSmithGraham. We also recommend filling in the First and Last name fields. Once you are happy, click the 'create' button. Please be aware that as soon as you click 'create', the created parent will get access to that child's learning journal.
    1. Notion image

Editing Parents and Sending Reminder Emails

Notion image

If at any point you need to edit the parent's username, click the 'edit' symbol, make your changes, then click 'save'. Then click the 'resend' email button to send the parent the new login details.

Parents of Siblings

There will often be occasions where a parent has multiple children at the same Early Years Setting. Arc Pathway allows parents to be assigned to multiple children.

To do this, add a parent to the first child (’child 1’) using the process described in the ‘step by step’ section above. To add the second child ('child 2’) follow the process above and you will see the below prompt where you can add the parent already created to this second child.’

Then go to the second child and follow the process described above and enter the same parent email address as you did for ‘child 1’. You will then receive a message similar to the below, where you will need to click ‘yes’:

Notion image

The parent will then be able to access this child using the same login as you set up previously for ‘child 1’.

Deleting Parents

If you need to delete a parent on an Arc Pathway system you can select the ‘bin’ icon next to the parents name in the parents/carers section

Notion image

You will then be asked to confirm whether you are sure whether you want to remove the guardian from this profile. When you select delete this parent will lose access to the associated child’s learning journal.

Notion image
Did this answer your question?