To view a user’s username you must be a ‘Organisation Manager (Full Access)’ user. For more information on access levels in Arc Pathway go to this article.
As a manager user, you can check the username of any user in your organisation. If you have forgotten your own username as a manager, you will need to find another manager to remind you of your username.
If you are the only manager in your organisation, then please contact us for a username reminder.
Reminding users of their usernames
- To remind users of their username, go to the ‘Teachers/Managers’ tab of the admin dashboard.
- Click on the ‘edit’ symbol next to the user you want to check.
- Their username will be shown in the first box.
Check there isn’t an extra space at the start or end of the username.
I’m not a manager
Please head over to this article for more information if you are not a manager or if you are a parent.